In accordance with the provisions of the Electronic and Postal Communications Code and as part of the implementation of Burundi’s National E-Commerce Ecosystem, the Telecommunications Regulation and Control Agency (ARCT) reminds all concerned parties that e-commerce activities conducted within the national territory are subject to a prior compliance declaration requirement with the Agency.
This requirement applies in particular to operators of online merchant websites and applications, as well as logistics and delivery service providers involved in e-commerce. These operators are invited to submit their declaration applications in accordance with the Declaration Procedures Manual available from ARCT.
A session for the demonstration, assessment, and validation of the compliance of declared solutions is scheduled for 15 July 2026 in the ARCT Conference Room. The assessment will examine the regulatory, technical, and operational compliance of the solutions presented and support operators in achieving compliance, thereby helping to ensure consumer protection.
Upon completion of the process, operators whose solutions are found to be compliant will be awarded the National E-Commerce Technical Compliance Label, certifying that they meet the applicable requirements and strengthening their credibility among consumers, partners, and investors.
ARCT invites all concerned stakeholders to participate actively in this national initiative, which is particularly important for the development of Burundi’s National E-Commerce Ecosystem.
Failure to comply with this regulatory obligation may expose the parties concerned to the administrative measures and penalties provided for under the legislation in force.
THE DIRECTOR GENERAL OF ARCT
Dr. Samuel MUHIZI