Dispute resolution is an essential pillar of trust in e-commerce. The Guidelines of Burundi’s National E-Commerce Ecosystem provide for an arbitration mechanism involving experts with skills and expertise tailored to the specific characteristics of the sector.
The Workshop to Validate the Statutory Instruments of Burundi’s Special Arbitration Chamber has just concluded, paving the way for its formal establishment within the next two months.
The Special Arbitration Chamber of Burundi is institutionally affiliated with the Federal Chamber of Commerce and Industry of Burundi (CFCIB), while maintaining its own organizational structure, governing bodies, and operating rules. This autonomy is intended to safeguard its independence in handling disputes submitted to it.
The next steps will include the adoption of its statutory instruments, the Chamber’s legal formalization, the establishment of its governing bodies, the appointment of specialized arbitrators and experts, and the adoption of arbitration rules and procedures.
Once formally established, the Special Arbitration Chamber of Burundi will make e-commerce a priority area of specialization, providing dispute resolution tailored to the specific characteristics of digital transactions, in accordance with the Guidelines of Burundi’s National E-Commerce Ecosystem.